Business Development Executive

Job Description

Courts Malaysia is one of the largest Furniture and Electronics retailer in Malaysia, owned by Nojima Corporation. Listed on the Tokyo Stock Exchange, Nojima Corporation, a leading electrical appliance retail chain, operates over 850 stores and has a market capitalisation of S$1.4 billion and revenues of S$6.1 billion.

To excel in this role, you will need to:

• Have basic understanding of customer service and processes, understanding of basic sales principles.
• Good product knowledge and an excellent communicator and have superior people skills.
• Basic retails experience or product knowledge in Furniture will be an added advantage.

Job Highlights

• Excellent Products Range
• Basic + Commission + Allowance
• Fast-paced environment

Role Objective:

• Responsible for closing sales deals face to face and maintaining good customer relationships.
• Sell products and services value proposition matched to the customers’ needs.
• Convince and advice on the total solutions (Credit, EW, SCI) offerings to the potential customers.​

Key Responsibilities:

• Generate Leads and prospects.
• Ascertain the customers' needs and wants and help the customer by recommending and selecting and finding the right product/proposition within the Courts environment.
• Present products or services and Deal with:
• Complaints and doubts.
• Contacting potential or existing customers to inform them about a product or service using scripts
• Keep records of calls and sales and update lead database.
• Proven experience as a field sales executive.
• Proven track record of successfully meeting sales target.
• Outstanding persuasion skills with the ability to resolve issues and address complaints.
• Ability to learn about products and services and describe/explain them to prospects. Push for sales attachments and services.
• Ability to accurately describe the product features and benefits.
• Ability to comprehensively answer any customer queries regarding Courts, its products or services, warranties, product care and maintenance for any of the products and services the store offers.
• Ability to provide information regarding credit facility.
• Maintain knowledge of any changes in pricing of goods or services.
• Abide by the company rules & regulations.