Customer Success Specialist

Customer Connect Malaysia

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Full Time

KL City, Kuala Lumpur

Jadilah pemohon terawal!

Posted 2 months ago • Closing 31 May 2022

Jadilah pemohon terawal!

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Urgent Hiring Customer Success Specialist

Are you SHIET?

 

S – Seeking for an opportunity to pick up new soft skills and still get paid while learning?

 

H – Hungry for career progression, but not sure where to start?

 

I – Insecure about your interpersonal skill, but not sure how to improve?

 

E – Enticed by good paying jobs, but not sure if you’re up to the challenge?

 

T – Toying with the idea of joining self-improvement courses, but too expensive?

 

If you’re SHIET, then what’s the best way to improve yourself?

Requirement


  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Responsible

Tanggungjawab

Are customer service jobs boring and tiring?

 
  • Is it about sitting in an office for long hours, answering calls and hitting KPIs?
  • Is it about how many different types of weird customers you’ve spoken to in a day?
  • Is it about being a punching bag over the phone for angry customers who call in?
  • Is it about working different shifts and getting exhausted by the end of the year because you sleep at the time when others wake up?
 

Let’s admit it. These are the common stigmas and misconceptions when someone hears the word “customer service”, but is it really that bad as what they claim?


Responsibilities

  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

 

Now, we’ll be lying when we tell you that this journey is easy and everyone can do it. It’s not a bed of roses, we’ll be honest. 

Manfaat

Then.. what do you expect to obtain when you decide to join Customer Connect Malaysia and enter the mystical world of “customer service”?

 
  • It’s about building up your own character to handle different types of people.
  • It’s about enhancing your communication skills to handle any challenging situation.
  • It’s about showing empathy and being able to put yourself in others’ shoes.
  • It’s about the little things you do over the phone that can change the life of the person on the other end of the line!
 

The best part of all – not only you’re getting a chance to grow and improve yourself by being part of our family, you’ll be paid every month too for having fun!

 

This is your opportunity to grow and shine. You know this is what you want so what are you waiting for?

 

Apply now! Limited spots available!


Benefit

  • EPF
  • SOCSO
  • PCB


Manfaat tambahan

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Performance Bonus
  • 5 Working Days
  • Near to Public Transport
  • Shift Allowance

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About Company

jobs in Customer Connect Malaysia

Customer Connect Malaysia

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Customer Connect Malaysia

Customer Connect Malaysia

Customer Service / Helpdesk

Lihat Syarikat ▶