Kerja Kerja Dari Rumah Bilingual Customer Service Officer, Gaji tinggi MYR 6,000 di Seener Kuala Lumpur - Maukerja
Bilingual Customer Service Officer
KL City, Kuala Lumpur
Kelayakan
Qualification:
Applicants with more than 1 year of sales experience, and those with relevant experience in Internet sales are preferred;
Have strong customer communication and negotiation skills, and skilled customer relationship mining and in-depth capabilities;
Have good learning ability, execution ability, pressure resistance, strong sense of responsibility and patience;
Have high enthusiasm for sales work and customer service fields;
Have fluent English & Chinese communication skills to liaise with stakeholders.
Company Background:
************* is a leading technology company specializing in domain name registration, management, and related internet services. Known for its innovative solutions and customer-centric approach, ************* is a trusted name in the global domain industry.
For more information about Gname, please visit our official website: ************************
Tanggungjawab
Job Responsibility:
- Based on department goals, customize your own sales goals every month and complete monthly targets according to the goals;
- Explore the potential needs of high sea users, provide timely and professional services to each user, and form an integrated customer service and sales;
- Respond to and answer users' online inquiries in a timely manner to establish ongoing customer relationships;
- Maintain and develop each assigned customer online and offline with a positive and responsible service attitude and professional knowledge reserve;
- Provide timely feedback on abnormal situations, handle user inquiries in a timely manner, and serve as an effective bridge for communication between the platform and customers;
- Analyze and summarize the work process and suggestions made by users, and provide timely feedback;
- Cooperate across departments, actively cooperate with assistance and solve problems;
- Work proactively, Comply with arrangements of superiors, and complete work tasks with quality and quantity.
- Any other matters as requested by the department manager
Manfaat
Welfare:
- 13 months bonus
- Allowance and commission
- Medical benefits
- Annual leave
- EPF and SOCSO
- Afternoon tea and snacks
- Friendly working culture
Manfaat tambahan
- Training Provided
Kemahiran
Peringatan Penting
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