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Up to RM 2800 English Speaker E-hailing Customer Care Advisor @ Johor Bahru ( Spm Fresh Grad ) | Free Shuttle Service
Posted 4 months ago • Closing 28 May 2022
Kelayakan
- Proficient in English & Bahasa Malaysia.
- Applicant must be willing to work on 24 hours rotational shift, 9 Hours per shift, 6 days per week (Rotational Off Day)
- Earliest Shift starts from 7am - 4pm, Latest 10pm - 7am ); (Schedule will be given weekly/ monthly)
- Have no issue start working on 18 April 2022!
- At least a SPM qualification, preferably candidate with experience in servicing line.
- Have no issue to be based at Nusajaya, Johor Bahru Office.
Tanggungjawab
- Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner.
- Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback and identify trends for improvement actions.
- Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
- Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies, and procedures for the company or department.
Manfaat
- Basic Salary: RM2,100
- Additional Allowances: KPI Allowance (Up to RM400) + Night Shift Allowance (Up to RM300) (Average take home salary RM 2,200 - RM 2,600++)
- EPF + Socso
- Annual Leave & Medical Leave
- Training Provided (with basic salary paid)
- Interview Tips provided!
- MNC working culture
- Free Shuttle Service (24 hrs available): KIP Mart Tampoi > Shell Sri Skudai > AEON Taman University > RIM A > Petronas Gelang Patah > Nusa Height > City Square > KFC Larkin Sentral
WORKING LOCATION: Nusajaya, Johor (Nearby Legoland)
WORKING HOURS: 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per weeks (Rotational Off Day)
ABOUT THE COMPANY:
- A Multi-National World Ranked Company is looking for professional candidates to be their English Speaker Customer Service Executive to serve the customers from Singapore market, with a great working environment and employee benefits!
Manfaat tambahan
- Training Provided
- Staff Activities
- Allowance Provided
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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