Up to RM 2800 English Speaker E-hailing Customer Care Advisor @ Johor Bahru ( Spm Fresh Grad ) | Free Shuttle Service

Global Outsourcing Company

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Full Time

Johor Bahru, Johor

Graduan Baru
Respons Segera

Jadilah pemohon terawal!

Posted 4 months ago • Closing 28 May 2022

Jadilah pemohon terawal!

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Kelayakan

  • Proficient in English & Bahasa Malaysia.
  • Applicant must be willing to work on 24 hours rotational shift, 9 Hours per shift, 6 days per week (Rotational Off Day)
  • Earliest Shift starts from 7am - 4pm, Latest 10pm - 7am ); (Schedule will be given weekly/ monthly)
  • Have no issue start working on 18 April 2022!
  • At least a SPM qualification, preferably candidate with experience in servicing line.
  • Have no issue to be based at Nusajaya, Johor Bahru Office.

Tanggungjawab

  • Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner.
  • Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback and identify trends for improvement actions.
  • Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
  • Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies, and procedures for the company or department.

Manfaat

  • Basic Salary: RM2,100 
  • Additional Allowances: KPI Allowance (Up to RM400) + Night Shift Allowance (Up to RM300) (Average take home salary RM 2,200 - RM 2,600++)
  • EPF + Socso
  • Annual Leave & Medical Leave
  • Training Provided (with basic salary paid)
  • Interview Tips provided!
  • MNC working culture
  • Free Shuttle Service (24 hrs available): KIP Mart Tampoi > Shell Sri Skudai > AEON Taman University > RIM A > Petronas Gelang Patah > Nusa Height > City Square > KFC Larkin Sentral

WORKING LOCATION: Nusajaya, Johor (Nearby Legoland)

WORKING HOURS: 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per weeks (Rotational Off Day)

ABOUT THE COMPANY:

  • A Multi-National World Ranked Company is looking for professional candidates to be their English Speaker Customer Service Executive to serve the customers from Singapore market, with a great working environment and employee benefits!

Manfaat tambahan

  • Training Provided
  • Staff Activities
  • Allowance Provided

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in Global Outsourcing Company

Global Outsourcing Company

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Global Outsourcing Company

Global Outsourcing Company

Customer Service / Helpdesk

Lihat Syarikat ▶