Human Resource Manager

Telecontinent Sdn Bhd

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Full Time

KL City, Kuala Lumpur

Jadilah pemohon terawal!

Posted 4 months ago • Closing 31 May 2022

Jadilah pemohon terawal!

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Kelayakan

  • Minimum eight (8) years' of experience in Human Resources, Service Call Center environments, Business Process Management or Shared Services.
  • At least with three (3) years in a leadership role required.
  • Knowledge of HR Operations preferred.
  • Familiar with Malaysia Employment Act and Labor Law.
  • Previous call center environment experience a plus
  • Bachelor’s degree in Human Resources or Business Administration, or in a related field strongly preferred.
  • Experience and familiar with payroll knowledge & processing
  • Computer literate in Microsoft office Application & Payroll System
  • Ability to influence stakeholders at all levels of the organization.
  • Independent problem solving and analytical abilities to execute implementation.
  • Strong interpersonal and communication (oral and written) skills.

Tanggungjawab

1) HR Management:

  • Manage a team of talent acquisition executives to develop end-to-end manpower activities including the job posting, filtering, selection, interview, job offer, on-boarding, induction.
  • Manage a team of human resources operations executives to prepare letter including LOA, appraisal form, confirmation, promotion, transfer, memo, show cause, or any other letter.
  • Conduct briefing on HR policy & procedure to operations leaders.
  • Handle industrial relations, staff disciplinary, grievances, misconduct issues.
  • Plan for staff development roadmap in the Company and staff engagements initiatives as well as training & development activities.
  • Explore various hiring and training initiatives utilizing existing programs from HRD Corp, PERKESO, PIKOM, MoHR, MDEC, etc.
  • Liaise with other functional/department heads so as to understand all necessary aspects and needs of HR development.
  • Assist Managing Director in planning, developing, and implementing the strategy for HR management system including implementing, updating, and enhancing Employee Handbook, HR policies &, etc.
  • Monitor, measure, and report on HR-related issues such as employee relations and etc.
  • Monitor, track, and put in place necessary action plan to ensure the Company meet the minimum requirements to comply with MDEC’s Knowledge Worker ratio of 70% / 85%.
  • To maintain awareness and knowledge of the latest HR development theory and methods.
  • Liaise with panel clinics and track and manage employees' medical record, unplanned leaves pattern, and claims.
  • Prepare forecast on staff costing report to the management on yearly basis.

 

2) HR Payroll Function:

  • Familiar with the payroll processes for assigned projects according to schedule, managed statutory payments (such as EPF, SOCSO, EIS, HRDF and LHDN), online transactions, and monthly reports.
  • Responsible for other payroll-related matters such as monthly salary reconciliation with Account & Finance team, maintaining precise documentation, providing data and reports for respective statutory filing within the stipulated deadlines, administering payments to statutory bodies on a monthly basis within the time stipulated.
  • Monitor and ensure accuracy as well as timeliness of preparation of data migration from HR CRM system to HR2000 payroll system.
  • Prepare ad-hoc analysis on payroll, compensation, and benefits-related matters for the Management.

Manfaat

  • Basic (up to RM8000)* Negotiable and depend on interview performance with relevant working experienced.
  • Allowances, KPI, incentive
  • Annual leave 16 days per annum*
  • EPF, SOCSO, EIS & PCB
  • Off day: Weekend & Public Holiday*

Manfaat tambahan

  • Annual Leave
  • EPF / SOCSO / PCB
  • Medical and Hospitalisation Leave

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in Telecontinent Sdn Bhd

Telecontinent Sdn Bhd

Call Center / BPO

Lihat Syarikat ▶

About Company

jobs in Telecontinent Sdn Bhd

Telecontinent Sdn Bhd

Call Center / BPO

Lihat Syarikat ▶