Kerja Sepenuh Masa, Customer Care Executive di Revenue Harvest Selangor - Maukerja
Customer Care Executive
Undisclosed
Graduan Baru
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted
3 days ago • Closing
24 Jul 2025
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Education Experience: SPM Certificate holder with working experience OR Diploma holder with no work experience is required;
- Experience in customer service/sales support/call center would be beneficial;
- Proficiency in English and Bahasa Malaysia both verbal and written.
- Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers also preferred;
- Proficient in Google Suite / MS Office;
- Pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience
- Fresh graduates are encouraged to apply.
Tanggungjawab
- Handle inbound/outbound enquiries from various channels (phone calls, email, Whats-App and Facebook);
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues/complaints to other stakeholders or next level within the agreed procedure.
- Support ad-hoc tasks and projects from time to time which assigned by the Team Lead
Manfaat
- Attendance Allowance
- Free Parking
- Dental & Medical Allowances
Kemahiran
Excellent Communication Skills
Problem-Solving Skills
Empathy
Patience
Product Knowledge
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut
