Client Relationship Management :
- Build and maintain strong relationships with clients in the gaming sector.
- Act as the primary point of contact for assigned accounts, addressing client needs and concerns promptly.
Account Strategy Development :
- Collaborate with clients to understand their business goals and challenges.
- Develop account strategies to maximise revenue and client satisfaction.
Performance Tracking and Reporting :
- Monitor account performance metrics and prepare regular reports for clients and internal stakeholders.
- Analyse data to identify trends and opportunities for account growth.
Collaboration with Internal Teams :
- Work closely with marketing, product development, and customer support teams to ensure alignment with client objectives.
- Facilitate communication between clients and internal teams to enhance service delivery.
Contract Negotiation and Management :
- Oversee contract negotiations and renewals, ensuring favorable terms for both parties.
- Ensure compliance with contract obligations and manage any issues that arise.
Market Research and Analysis :
- Stay updated on industry trends, competitor activities, and emerging technologies in the gaming sector.
- Provide insights and recommendations to enhance product offerings and client services.
Budget Management:
- Manage account budgets, forecasting revenue, and ensuring profitability.
- Identify cost-saving opportunities without compromising service quality.