Kerja Internship For Customer Service Intern, Gaji tinggi MYR 1,000 di Uniqbe (M) Kuala Lumpur - Maukerja
Internship For Customer Service Intern
KL City, Kuala Lumpur
Kelayakan
INTERNSHIP OPPORTUNITY: CUSTOMER SERVICE INTERN
Established in Hong Kong since 2007. Uniqbe Group stands as a premier service provider for dropshipping, wholesale, e-commerce enablement, and supply chain solutions. We bring together our know-how, tools, and technology to create a fantastic channel that helps sellers worldwide.
Uniqbe Group comprises business entities in distribution, supply chain solutions, corporate premium gifts and F&B in both Hong Kong and Malaysia.
************************ a dynamic team and gain real-world experience in customer engagement!
We are looking for proactive and people-oriented students to join our Customer Service Team as Interns. If you're someone who enjoys problem-solving, communicating clearly, and helping others, this internship will provide you with valuable, real-world experience in customer relations and service operations.
Who We’re Looking For:
- Students currently pursuing a diploma or degree in Business, Communications, Marketing, or related fields.
- Strong communication skills in English and Bahasa Malaysia, both written and verbal.
- Organized, detail-oriented, and capable of handling multiple tasks efficiently.
- A team player who can also work independently and take initiative.
- Passionate about providing great service and eager to learn about customer experience management.
If you’re ready to explore the exciting world of customer service and gain hands-on experience that adds real value to your resume—apply now!
Tanggungjawab
What You’ll Do:
- Provide prompt and professional support to customers through online channels by answering inquiries and addressing concerns with a positive attitude.
- Assist in resolving customer issues or complaints, ensuring satisfaction with every interaction.
- Offer product or service guidance to help customers make well-informed purchasing decisions.
- Support the returns and refund process by verifying parcels and ensuring customers are compensated appropriately on a case-by-case basis.
- Maintain accurate documentation of returns and refunds for both local and international orders.
- Collect and review customer feedback and insights to help the company improve its services and customer experience.
Manfaat
What You’ll Gain:
- Development of strong communication, multitasking, and time-management skills.
- Opportunity to work in a tech-savvy and team-oriented environment.
- Monthly internship allowance.
- Season pass for parking or transport allowance.
- Participation of staff events.
- Enjoy all public holidays gazetted by government in Federal Territory and Nation.
Manfaat tambahan
- Staff Activities
- Allowance Provided
- Training Provided
Kemahiran
Peringatan Penting
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