Hotel Front Desk Receptionist

GFG Property Group

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Full Time

Klang, Selangor

Jadilah pemohon terawal!

Posted 2 months ago • Closing 7 Jun 2022

Jadilah pemohon terawal!

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Kelayakan

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Tanggungjawab

  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

Manfaat

  • EPF,SOCSO,EIS
  • 12 days Annual Leave
  • 12 days Medical Leave
  • Medical Benefit
  • Yearly Bonus

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in GFG Property Group

GFG Property Group

Hotel / Hospitality

Lihat Syarikat ▶

About Company

jobs in GFG Property Group

GFG Property Group

Hotel / Hospitality

Lihat Syarikat ▶