Hybrid Senior Operations Executive Jobs, Salary up to MYR 5,000 in Sweetmag Digital (M) Selangor - Maukerja

• 2–4 years of experience in sales operations, admin, or data management (preferably in agency or SaaS environment).
• Strong command of Google Sheets / Excel, CRM tools (HubSpot / Pipedrive), and Google Workspace.
• Organized, detail-oriented, and comfortable managing multiple priorities.
• Analytical mindset with good communication and problem-solving skills.
• Basic understanding of digital marketing or eCommerce sales is a plus.

1. CRM Management

• Maintain accurate and up-to-date lead and deal records in HubSpot or Pipedrive.
• Assign and track sales leads, ensuring timely follow-ups.
• Build dashboards and reports for pipeline visibility.

2. Lead Qualification & Tracking

• Review inbound leads and qualify based on pre-set criteria (industry, budget, timeline).
• Tag and categorize leads for easier segmentation (B2B, B2C, Shopify, Performance Marketing, etc.).
• Ensure no duplicate or cold leads remain untracked.

3. Sales Reporting

• Prepare weekly and monthly sales reports for management.
• Track KPIs (conversion rate, deal velocity, source performance).
• Highlight pipeline risks or gaps for proactive action.

4. Proposal & Document Coordination

• Support the sales team in organizing quotations, proposals, and contracts.
• Ensure all documentation is aligned with pricing and service standards.
• Maintain a central repository for sales materials (templates, decks, etc.).
• Presentation Slides Preparation Support

5. Process & Workflow Optimization

• Identify bottlenecks in the sales process and suggest improvements.
• Set up automated reminders, follow-ups, and report generation within the CRM.
• Collaborate with marketing to ensure smooth lead handover from campaigns.

6. Administrative Support

• Coordinate meeting schedules and call notes.
• Assist in invoicing coordination with finance after deal closure.
• Manage communication between internal sales and delivery teams.

• Performance bonus based on team target achievement
• Hybrid work flexibility
• Growth opportunity to Sales Analyst or Sales Manager track