1. Warehouse Operations and Inventory Management
- Oversee daily warehouse operations including receiving, storing, and organizing inventory.
- Conduct regular stock checks and coordinate with the purchasing and sales teams to ensure accurate stock levels.
- Maintain warehouse cleanliness, safety, and compliance with company standards.
2. Order Processing and Fulfilment
- Manage order picking, packing, and shipping processes for e-commerce and retail orders (Shopify, Shopee, Lazada, TikTok Shop, etc.).
- Ensure all items are packed securely and correctly according to brand guidelines and customer expectations.
- Coordinate with logistics partners and couriers to ensure timely delivery and accurate shipment tracking.
3. Quality Control and Accuracy
- Verify product condition, quantities, and SKU accuracy before dispatch.
- Minimize packing errors and ensure all outgoing orders meet Music Bliss’ standards for quality and presentation.
- Support stock reconciliation and assist in periodic audits to maintain data integrity.
4. Process Improvement and Coordination
- Collaborate with internal teams (Sales, E-Commerce, and Customer Service) to improve fulfilment speed and reduce operational bottlenecks.
- Contribute ideas for improving packing efficiency, warehouse layout, and inventory tracking systems.
- Support system updates or transitions related to warehouse or fulfilment processes.
5. Teamwork and Cross-Department Collaboration
- Work closely with fellow warehouse staff and other departments to meet daily order targets.
- Uphold a strong sense of teamwork, accountability, and care in handling every customer order.