Customer Service Executive (Social Media/Email)

Telecontinent Sdn Bhd

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Full Time

KL City

Jadilah pemohon terawal!

Posted 2 months ago • Closing 24 Jun 2022

Jadilah pemohon terawal!

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Kelayakan

  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply preferably with related working experience in social media/ email handling experience;
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Good knowledge of social media lingo and terms
  • Capable of reaching typing speed of at least 35 - 40 words per minute;
  • Computer literate with basic knowledge of MS Office applications,
  • Able to start immediately/ anytime
  • Pass pre-phone interview & written assessments

Tanggungjawab

  • Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.)  or handle walk-in customers by providing accurate, efficient, and quality service.
  • Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner;
  • Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ability to manage complaint and irate customers.
  • Ability to work under pressure and with minimum supervision;
  • Ability to multi-task and with good attention to detail;

Manfaat

    RM 1850 - RM2050* per month (Basic)
  • language Allowance Rm 300 ( Mandarin speaker )
  • EPF
  • SOCSO
  • Language
  • Shift
  • Overtime
  • Bonus
  • Commission

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in Telecontinent Sdn Bhd

Telecontinent Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Telecontinent Sdn Bhd

Telecontinent Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶