Kerja Sepenuh Masa Technical Support Engineer, Gaji tinggi MYR 5,000 di United BC Team Pulau Pinang - Maukerja

Certificate / Diploma / Degree in Electrical Engineering, Mechatronics, Automation, Electronics, Mechanical Engineering, or related fields.

Hands-on experience with:Sensors, actuators, motor controls, and industrial panels

Robotics, conveyors, AMR/AGV systems (added advantage)

WMS/MES/SCADA integration (added advantage)

Ability to read electrical schematics and engineering drawings.

Strong troubleshooting and root-cause analysis skills.

Willing to travel locally and internationally for extended durations (3-6 months).

Strong communication and customer service mindset.

Able to work independently and in cross-functional teams.

Good documentation discipline and compliance with SOPs.

Fit to work in industrial manufacturing environments.

Execute installation, setup, and commissioning of automation equipment (PLC, sensors, conveyors, robots, WMS/MES-integrated systems, etc.).

Ensure systems meet customer specifications, safety standards, and operational requirements.

Perform system testing, calibration, and performance validation.

Respond to customer issues including mechanical, electrical, or software-related alarms.

Diagnose root causes and perform corrective actions with minimal downtime.

Escalate complex issues to internal engineering teams when required.

Conduct scheduled maintenance activities to maximize system uptime.

Replace components, realign mechanisms, update firmware/software (where authorized).

Document maintenance activities in service reports.

Provide clear and timely updates to clients and internal teams.

Train customer personnel on operating procedures and safety practices.

Build trusted relationships with key customer stakeholders.

Prepare detailed service reports, root cause analysis, and corrective action documentation.

Maintain accurate records of tools, spare parts, checklists, and daily service logs.

Ensure compliance with UB's GIOP standards, SOPs, and quality processes.