Customer Service Executive

Red Contact Sdn Bhd

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Full Time

Puchong, Selangor

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Posted a month ago • Closing 1 Jul 2022

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Excellent verbal and written communication skills.
  • SPM or Diploma required or a minimum of 1 year experience in contact centre business
  • 12 months contract with opportunity to be absorbed as permanent

Tanggungjawab

  • Receive and respond to customer service enquiries and request on all redone related matters in specific detail.
  • Provisioning or orders such as unbarring, barring, suspension, unsuspension, replace sim card, activation of vases (IDD, IR, VM, CLIR, BB Services, CL,) checking MNP status, etc
  • To manage and escalate billing and complicated case disputes
  • Promote redone products and services
  • Identify customer needs and address customer concern
  • Refer customers to appropriate channel based on enquiry and request
  • Retrenched / unemployed / fresh graduates are encourage to apply
  • On Job Training provided

Manfaat

  • Annual Leave & Statutory Leave
  • KPI Allowance
  • Medical Coverage
  • Monthly Activity - Sport Club
  • Company Trip
  • Career Enhancement

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in Red Contact Sdn Bhd

Red Contact Sdn Bhd

Call Center / BPO

Lihat Syarikat ▶

About Company

jobs in Red Contact Sdn Bhd

Red Contact Sdn Bhd

Call Center / BPO

Lihat Syarikat ▶