Full Time Social Media Team (SMT)

Dominos Pizza

Log masuk untuk melihat gaji

Full Time

Shah Alam, Selangor

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Posted a month ago • Closing 7 Jul 2022

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • (Advantage) 1 year experience in Call Centre / Customer Service / Social Media.
  • (Advantage) Experience in handling customer complaints.
  • Good command of English and Bahasa Melayu (written and spoken).
  • Excellent communication skills.
  • Positive attitude, enthusiastic, and able to work under pressure.
  • Must be able to work by shifts, on weekends and public holidays.
  • Able to work on evening shift, weekend & festive season.
  • Does not have any health problem that prevents working on rotating/night shift.
  • Possess own transport.
  • Must be a Malaysian & above 18 years old.
  • Minimum SPM.

Tanggungjawab

  • Effectively and accurately engage with customer service enquiries via Social Media. Interacts with social media
  • Provide exceptional service to all internal and external customers.
  • Provide thought leadership and insights to improving the process of reaching customers.
  • Adhere and contribute to defining processes that product best-in-class social consumer engagement experiences, focusing on constant improvement and a value-based approach.
  • Ability to explore creative ways to successfully drive customer engagement which will lead to improved customer satisfaction
  • Utilize the correct tools to effectively manage a number of often concurrent activities.
  • Works with internal teams across the organization to ensure all content meets legal and compliance requirements. (E.g.: Coordinate with the Social Media Manager and the Marketing department)
  • Participate in any required training/industry specific certifications to maintain the technical knowledge and skills necessary to perform the job at or above the standard required.

Manfaat

  • Basic salary: RM2,600 / month
  • Career Advancement Program
  • Personal Accident Coverage
  • Overtime
  • Upselling/Sales incentives
  • EPF and Socso

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

About Company

jobs in Dominos Pizza

Dominos Pizza

Call Center / BPO

Lihat Syarikat ▶

About Company

jobs in Dominos Pizza

Dominos Pizza

Call Center / BPO

Lihat Syarikat ▶