Front of House Assistant

The Humble Food Company

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Full Time

KL City, Kuala Lumpur

Graduan Baru

Jadilah pemohon terawal!

Posted 2 months ago • Closing 19 Jul 2022

Jadilah pemohon terawal!

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Kelayakan

  • At least 1 year working experience working in food and beverage industry
  • Candidate must possess at least SPM or any professional certificate
  • Required languages: English and Bahasa Malaysia

Tanggungjawab

  • Support the execution of Management plans to drive monthly sales performance as per the targets set by the Management
  • Support the team to maintain a minimum average of 4.2 ratings across online platforms such as GoogleMyBusiness, GrabFood, FoodPanda and the equivalent
  • Support the Supervisor in managing the outlet’s monthly inventory control and maintain an optimum stock level so as to meet the outlet’s needs. This includes liaising with the outlet’s kitchen team and central kitchen team on raw materials ordering and orderings with key suppliers
  • Support the Supervisor to systematically train new hires to be familiar with the Company’s Front of House standard operating procedures (SOPs) and outlets’ operations
  • Track, record and quantify wastages that occurs in the outlet. This report is to be shared with the Supervisor on a weekly basis
  • Responsible for taking customers’ orders (including food delivery orders via designated terminal) and prepare drinks in strict compliance with the drinks SOPs and serve ready cooked food
  • Manage, monitor and track invoices that the Company receives from suppliers. The team and you will be required to scan and save hardcopy invoices into designated Google Drive folders as directed by the Management.
  • Ensure that the filing of invoices is done timely and systematically (important for yearly financial audit)
  • Ensure overall front of house cleanliness and hygiene levels are maintained at all times
  • Ensure that the outlet is operationally ready before operation hours and be responsible for day-end closing, where applicable
  • Maintain good relationship with customers by fulfilling customers’ needs and handling customers’ complaints appropriately
  • Responsible for cash management of cash drawer— ensure sufficient small change in cash drawer at all times, when designated cashier is not available
  • Ensure all operating standards of the entire outlet are adhered in respect of quality, service, cleanliness, safety and to prevent wastages
  • Manage bookings/reservations, as and when required
  • Report any potential Safety Hazard(s) to the Management
  • Perform any other task required by the Management Team, as and when required

Manfaat

  • Monthly Sales Performance incentive
  • Annual increment
  • Overtime Pay
  • Staff Meal allowance
  • EPF/SOCSO

Manfaat tambahan

  • Accommodation Provided
  • Staff Meal
  • Training Provided
  • Staff Activities

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in The Humble Food Company

The Humble Food Company

Food & Beverage

Lihat Syarikat ▶

About Company

jobs in The Humble Food Company

The Humble Food Company

Food & Beverage

Lihat Syarikat ▶