Assistant / Officer Customer Service

M Xpress Sdn Bhd

Log masuk untuk melihat gaji

Kuala Selangor, Selangor

Jadilah pemohon terawal!

Posted 2 months ago • Closing 4 Jul 2022

Jadilah pemohon terawal!

Jawatan ini telah ditutup.

Jawatan ini ditutup kerana majikan telah berhenti mengambil permohonan baru bagi jawatan ini.
Anda boleh menyemak laman syarikat ini untuk melihat jawatan yang masih dibuka, atau cari pekerjaan yang sepadan.

Tanggungjawab

  • Minimum 1 year working experience in customer service / administrative work.
  • Able to work under pressure / remain calm under stressful circumstances, critical thinking during difficult situation
Responsibilities
  • To handle / manage all inbound & outbound calls, emails, WeChat, WhatsApp & other way of communications with client's, respond within the required timeline, and follow up on any issue arise until closure to avoid complaint.
  • Ensure all pickup bookings are complete & monitor the assignments by operations and jointly responsible to ensure no missed pick-up
  • Coordinate all special requests such as Reverse Charge pickup, Track and Trace, Pre-Alerts, delivery monitoring etc
  • Follow-up and clear all Pending and Problem Shipments
  • Monitor the pickup & delivery status daily
  • Prepare related reports when requested
  • Assist to back up the team whenever necessary
  • Carry out all other tasks as & when assigned.
  • Sorting co-mail shipment according to the department
  • Keep stock of office supplies and place orders when necessary
  • Handle courier supplies inquiries/supplies order and prepare accordingly
  • Generate consignment note and handover the supplies to Operation by end of the day
Benefits
  • Medical Claim
  • Allowance
Additional Benefits
  • Near to Public Transport
Job QnA

Find Answers, Ask Question and Get Answers from Employer about this job post

Ask Question

0 Comments

SHOW

Do You Have Question ?

You Need to login to ask a question

Login or Register

Be the First Comment

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Manfaat

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

About Company

jobs in M Xpress Sdn Bhd

M Xpress Sdn Bhd

Other Industries

Lihat Syarikat ▶

About Company

jobs in M Xpress Sdn Bhd

M Xpress Sdn Bhd

Other Industries

Lihat Syarikat ▶