Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
At least 1 Year of working experience in the related field is required for this position.
With knowledge of customer service principles and practices.
Familiar with relevant computer applications and social media platforms.
Familiar with numeric, oral and written language applications.
Have the ability to meet tight deadlines and outstanding time management skills.
i) Customer Service
Coordinate with operations department, manage and respond to inquiries at all times, social media platforms, customer service email, WhatsApp and feedback forms to provide complaints and issues listing for management’s review.
ii) In-House Social Media Management
Marketing strategies to increase online traffic to the company’s pages.
Plan and execute weekly and monthly scheduled posting, oversee and access all in-house social media platforms for monitoring and creating online marketing strategies to increase online traffic to the company’s pages.
Plan and manage multi-channel marketing campaigns with creative ideas, preparing proposals, overseeing the production process, analyzing campaigns and reporting the results to management.
Knowledgeable of digital marketing platforms and able to utilize E-tools such as creating online banner adverts to execute digital marketing advertisements.
Work From Home + Puchong Office
Body Check-up or Dental Claim
Staff Birthday Month Benefit
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