Hotel Receptionist

Tn Hotel Sdn Bhd

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Full Time

Melaka, Melaka

Posted a month ago • Closing 11 Aug 2022

Kelayakan

  • Fresh graduate and SPM leavers are encourage to apply.
  • Excellent hands-on skills with eye for details
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.

Tanggungjawab

  • Hotel receptionists welcome and register guests in hotels and other establishments that provide accommodation services. They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy, present statements of charges to departing guests and receive payment.
  • Tasks include –
  • maintaining an inventory of rooms available for occupancy, reservations and room assignments;
  • registering arriving guests, assigning rooms, verifying customers’ credit and issuing room keys;
  • providing information regarding hotel services and services available in the community;
  • providing information about availability of accommodation and making room reservations;
  • responding to guests’ requests for housekeeping and maintenance services as well as to complaints;
  • contacting housekeeping or maintenance services when guests report problems;
  • compiling and checking guest accounts for charges using computerized or manual systems;
  • receiving and forwarding messages in person or using telephones or telephone switchboards;
  • reviewing statements of charges to departing guests and receiving payment.

Manfaat

  • KWSP
  • SOCSO
  • Annual and medical leave shall be in accordance with the prevailing Labour Law
  • Incentive
  • Performance Bonus
  • Overtime Pay
  • Training Provided

Soal Jawab Jawatan

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About Company

jobs in Tn Hotel Sdn Bhd

Tn Hotel Sdn Bhd

Hotel / Hospitality

Lihat Syarikat ▶

About Company

jobs in Tn Hotel Sdn Bhd

Tn Hotel Sdn Bhd

Hotel / Hospitality

Lihat Syarikat ▶