jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service (Technical Support)

Agensi Pekerjaan Asia Recruit Sdn Bhd

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Full Time

Brickfields, Kuala Lumpur

Jadilah pemohon terawal!

Posted 3 months ago • Closing 12 Oct 2022

Jadilah pemohon terawal!

Jawatan ini telah ditutup.

Jawatan ini ditutup kerana majikan telah berhenti mengambil permohonan baru bagi jawatan ini.
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Kelayakan

  • SPM holder must have 2 years experience in call center and Diploma/Degree holder must have 1-year experience in a call center to apply for this position
  • Strong communication and interpersonal skills
  • Ability to speak in English and Bahasa Malaysia Fluently, for Mandarin Speaker will receive additional up to RM350 (based on job order)
  • Able to work Overtime.
  • Must be fully vaccinated with booster 
  • Required to work during the hybrid shift, Public holidays & weekends online.
  • Experienced in Telesales or Tele will be an added advantage
  • Compulsory to have Home fiber or Unifi at home

Tanggungjawab

  • Handling incoming calls and inquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations
  • Follow up and resolve customers complaints and ensure IT is close to satisfaction
  • Work closely with team members and leaders at all times to achieve quality results and productivity
  • Ensure efficient escalation of priority requests/feedback toward an effective resolution
  • Participate in ad hoc projects as required
  • Proactively identify areas of service and procedural improvement and make recommendations to the team leader
  • Upsell and cross-sell skills with the ability to provide alternate solutions and suggestions
  • Any other duties assigned by the team leader

Manfaat

  • EPF & SOCSO
  • Phone Allowance

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶

Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶