jobs in Global Outsourcing Company

Up to RM 4,000 Mandarin Speaker Telco Technical Helpdesk @ Pj| Open To Spm Holder ( Sept Intake )

Global Outsourcing Company

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Full Time

Petaling Jaya, Selangor

Graduan Baru
Respons Segera

Jadilah pemohon terawal!

Posted 3 months ago • Closing 28 Oct 2022

Jadilah pemohon terawal!

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Kelayakan

  • Good command of English (Speak & Write) and Mandarin (Speaking Only ).
  • Able to work on rotational shift (between 7am to 2am), 9 hours per shift, 5 days per week
  • Possess IT knowledge, network or working experience in IT related field is preferred. However, open to SPM holder who is keen to explore Telcommunication Technical knowledge and experience.
  • Possess own transport.
  • Ability to start work in September 2022 intake.

Tanggungjawab

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain the systems and networks of the provided services
  • Ensure necessary and appropriate follow up actions are taken.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Manfaat

  • RM 2,000 Basic  + RM 800 Mandarin Allowance (Fixed) + KPI Allowance Max RM 500 + Night Shift Allowance Max RM 400 + OT Claim (subject to availability) (All-in salary RM 3,200 - RM 3,800/month)
  • EPF and SOCSO
  • Annual Leave + Medical Leave
  • Training provide (with salary given)
  • MNC Working Environment
  • Rest & Relax Zone + Pool facilities
  • Career Advancement: Executive > Team Leader > Assistant Manager > Manager
  • iSTAR – System for Appraisal & Rewards - to identify employees' weakness and to develop future leaders for the company.
  • Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
  • FREE Shuttle Service (Pickup & Drop off points: Subang Jaya LRT Station > Ara Damansara LRT Station)

 

Manfaat tambahan

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Allowance Provided
  • 5 Working Days
  • Overtime Pay

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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Mengenai Syarikat

jobs in Global Outsourcing Company

Global Outsourcing Company

Call Center / BPO

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Mengenai Syarikat

jobs in Global Outsourcing Company

Global Outsourcing Company

Call Center / BPO

Lihat Syarikat ▶