jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service Associates (English Speaker) Immediate Hiring

Agensi Pekerjaan Asia Recruit Sdn Bhd

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Full Time

Brickfields, Kuala Lumpur

Jadilah pemohon terawal!

Posted 3 months ago • Closing 6 Oct 2022

Jadilah pemohon terawal!

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Kelayakan

  • SPM with at least 2 years of working experience. Diploma/Degree in any field.
  • Good verbal and written communication skills.
  • Able to adapt in a fast-paced and stressful environment.
  • Motivated, energetic and driven work ethic.
  • Proficient in MS Office applications with excellent keyboard skills.
  • Technical experience in Home Devices and/or Consumer Electronics industry would be an added advantage.
  • Preferably 1 year working experience in call centre environment.
  • Possess a service-oriented customer service mind-set with excellent telephone etiquette.
  • Independent and self-motivated.
  • Excellent attention to detail.
  • Willing to work on a rotational, shift hours, weekends and public holidays.
  • Candidate must be willing to work in KL Sentral.

Tanggungjawab

  • Answering customer calls and responding to customer emails.
  • Tracking and documenting customer data and service issues.
  • Maintaining customer record
  • s in databases.
  • Send programme related collaterals and forms.
  • Advise on latest promotions and mechanics.
  • Manages feedback or complaints and liaise with backend support to resolve members’ issues.
  • Involve in ad-hoc projects.
  • Meet daily KPI requirement. Following up and assuring customer satisfaction.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time.

Manfaat

  • KPI allowance - up to 500
  • Language allowance (For Mandarin Speaker) - 300
  • Shift allowance
  • 5 working days
  • Near public transport


Manfaat tambahan

  • 5 Working Days

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶

Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶