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What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients. So, do you have what IT takes to become a teammate? We’re looking for someone who:
Is willing to work on shifting schedules
Is willing to work on-site
Has call experience (a plus but not required, fresh graduate is very much encouraged to apply)
Able to speak in Mandarin or Cantonese. This is required as Teammates will provide support for Hong Kong or China customers.
Has strong verbal, written & comprehension skills
Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
Meets the typing requirement (30WPM for Voice)
Has critical thinking skills with a focus on issue resolution and customer satisfaction
We’re looking for new Teammates who are ready to be ridiculous with Us. Are you this ridiculously good? Then TaskUs is for you.
As a Teammate, you must:
Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance
Medical Insurance and Dental
Paid Training Provided
Work 5 days Per Week (Based on schedule given)
Near Public Transport
Positive Working Environment
Smart casual attire
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