jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service (Mandarin - Livechat) (KL Sentral)

Agensi Pekerjaan Asia Recruit Sdn Bhd

Log masuk untuk melihat gaji

Full Time

Brickfields, Kuala Lumpur

Graduan Baru

Jadilah pemohon terawal!

Posted 2 months ago • Closing 6 Oct 2022

Jadilah pemohon terawal!

Jawatan ini telah ditutup.

Jawatan ini ditutup kerana majikan telah berhenti mengambil permohonan baru bagi jawatan ini.
Anda boleh menyemak laman syarikat ini untuk melihat jawatan yang masih dibuka, atau cari pekerjaan yang sepadan.

Kelayakan

  • SPM/STPM holder with customer service experience
  • Diploma/Degree Fresh welcome to apply
  • Possesses good communication skills (Both Mandarin & English)
  • This is 24/7 shift work (5 days work 2 days off)

Tanggungjawab

  • Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails.
  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.
  • Identifies and escalates difficult and complex issues to senior team members.
  • Maintains a positive, empathetic and professional attitude towards customer.
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system.
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions.
  • Liaises with external vendors and service operators to fulfill booking changes
  • Keeps updated with company procedures and processes.
  • Shares customer feedback with relevant departments for further improvements

Manfaat

  • Shift allowance RM100 - RM500
  • KPI allowance up to RM500
  • EPF, SOCSO


Manfaat tambahan

  • 5 Working Days
  • Training Provided
  • Allowance Provided
  • Staff Activities

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶

Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶