Kerja Sepenuh Masa Customer Service Executive (Mandarin and Cantonese Speaker) (Jalan P. Ramlee KL), Gaji tinggi MYR 5,000 di Shangri-La Shared Services Kuala Lumpur - Maukerja
Customer Service Executive (Mandarin and Cantonese Speaker) (Jalan P. Ramlee KL)
KL City, Kuala Lumpur
Kelayakan
What are we looking for?
- SPM/STPM/diploma/degree holder preferably with at least 1 year experience in customer service, but fresh graduates are welcome to apply
- Ability to converse and write in English and Cantonese
- Pleasant personality with good communication skills
- Experienced in Windows Operating Systems and typing
- Positive attitude and a team player with a passion for delivering world class customer service
- Willing to work in a shift environment (24/7 operations)
- Ability to work under pressure to meet or exceed set performance standards
- Open to candidates who are permitted to work in Malaysia only
Tanggungjawab
Job HighlightsComplimentary stays and staff rate at hotels of Shangri-La GroupBasic + allowances + incentives + bonusOn the job training (fresh graduates are welcome to apply) Do you want to be part of a business that creates colorful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally!How will you feel to be part of a brand known for setting hospitality standards and a career with one of the largest employers of Malaysia? Do you want to be associated with a globally diversified organization that operates with a set standard of values, ethics and work culture?Very importantly, are you keen to be part of a global contact centre servicing its own customers? If you are looking for a career and not just a job, at Shangri-La, we make that HAPPEN! What will you learn and be part of?
- Receive industry best training that will equip you with soft and technical skills for the role
- Gain confidence in meeting and exceeding expectations of our global customers
- Get comfortable in handling emails and calls and potentially chats
- Be part of our multilingual sales-oriented service team supporting our customers on their reservations and loyalty program queries
- The opportunity to work and grow in a diverse culture
Manfaat
What's in IT for You?
- Free stay at any of our Hotels globally (one of a kind in the industry)
- 5-Day work week (shift based)
- Earn an attractive monthly salary up to RM5,000 including meal, shift, transport and language allowances
- Discretionary performance-based bonus and incentives
- Paid training and career development opportunities
- SOCSO, EPF, EIS and medical insurance coverage
- Annual preventive health screening
Kemahiran
Peringatan Penting
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