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Customer Service in Melaka (immediate Hiring, Open for Fresh Grad)
RM2,200 - RM3,000 Per Month
Sepenuh Masa
Melaka City, Melaka
Graduan Baru
Jadilah pemohon terawal!
Posted 4 months ago • Closing 14 Feb 2023
Jadilah pemohon terawal!
Kelayakan
- FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.
- SPM Level with minimum 1-2 years customer service/ sale experience
- Must be able to communicate and write well in ENGLISH.
- Ability to speak in Mandarin language will be an added advantage.
- Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided.
- Good interpersonal and communication skills.
- Basic computer literacy (MS Office).
- Willing to work in Melaka City.
- This is 24/7 shift, 5 working days and 2 days off.
Tanggungjawab
- Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
- Follow up and resolve customers complains and ensure IT is close to satisfaction.
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.
- Any other duties assigned by the team leader.
Manfaat
- Shift Allowance up to RM400
- KPI allowance up to RM300
- Customer Service Allowance RM150(fixed)
- Language allowance
- Annual leave, medical card, insurance, optical and dental & etc.
- Fully equipped gym with aerobics studio & shower facilities.
- Rest & relax area (pool, football, etc).
- We are located nearby shopping malls and housing area.
- 5work day in a week
- KPI allowance up to RM300
Manfaat tambahan
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Allowance Provided
- 5 Working Days
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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