Sales Admin Cum Customer Service

1. Receiving and processing purchase orders.
2. Be the main liaison between Sales and Operations to ensure smooth communication of customers' order requests for accurate and timely delivery of laminates.
3. Issuing sales transaction invoices.
4. Verifying orders, including customers' personal information and payment details.
5. Contacting customers by phone or email to answer queries and obtain missing information.
6. Maintaining and updating sales and customer records.
7. Compiling monthly sales reports.
8. Expediting orders through internal liaison.
9. Directing feedback from customers to relevant departments.
10. Identifying new products to add to those on offer.
11. Supporting the sales department with other administrative tasks, if requested.

Job Requirements
1. Candidates must possess at least a Diploma or Bachelor's Degree in Business Management or relevant field.
2. Minimum 1 year experience in Business/ Administration/ Management.
3. Required language(s): English, Bahasa Melayu & Mandarin (additional advantage).
4. Excellent computer skills (MS Office)
5. Oral and written communication skills
6. Independent working and decision-making skills
7. Pleasant personality, result-oriented, fast learner, and able to work under pressure
8. Proven experience in administrative positions will be considered a plus
9. Fresh graduates are encouraged to apply