Senior Executive, Coupa System Admin

JOB PURPOSE
• Responsible for overseeing MHB Coupa system administration. Will be working with Functional Source To Pay (S2P) team (MHB and MISC), as well as SCM and business users to provide application support, to assist with data analysis and reporting. The Coupa Systems Administrator will also be responsible for day-to-day task management and provide regular status updates and escalate issues as needed.
• Participate in the testing of the configured system, support of the configured system after go-live, ongoing configuration and integration support of the configured system, and support for all Coupa upgrades
• Maintain system data and access including, users, approvers, vendors.
• Review patch releases by Coupa and work with IT and super user groups to evaluate impacts within the application and across integrations. Coordinate with these teams to test patch impacts and plan for production rollout.
• Be a resource to assist the Coupa business community in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals.
• Serve as a subject matter expert for the Coupa application, performing user training and maintaining procedural documentation
• Ensure compatibility, interoperability, and participate in efforts to integrate Coupa with other systems (e.g. SAP).
• Maintain Master Data taxonomy in the application - Table maintenance (currency, unit measure, vat codes etc)
• Maintain and adjust approval workflow configuration
• PR/PO delete request, Substitution, Commodities created/update/remove, Contract templates upload
• Support Coupa users and troubleshoot/triage user issues
• Oversee successful data integration and troubleshoot data issues
• Escalate performance and functional issues with Coupa vendor product support

JOB RESPONSIBILITIES
• Perform business requirement study based on the users’ request and corporate business strategy to identify feasible solution to be implemented to support the PANTHERA project requirements.
• Willing to take ownership and responsibility for work related issues.
• Self-motivated with a strong work ethic.
• Ability to work in a fast-paced work environment and orchestrate multiple activities once to maintain a high-volume production schedule.
• To train and transfer knowledge to in-house resources
• Provide and maintain a health, safe, motivating and conducive work environment in SCSS Division that promotes a culture of excellence and a global championship mind set with the objective of improving productivity, maintaining standards of services, promoting industrial harmony as well as instilling discipline and integrity.
• Self-starting, team player capable of prioritizing own work/or problem simultaneously.
• Continuous improvement –ability to quickly develop creative solutions to problems and continuously improve systems and processes.
• Commitment to being accountable for delivered results plus the ability and initiative to accept high levels of delegated responsibility and work with minimal supervision.
• Lead and maintain implementation of HSE initiatives in the SCSS
• Division and inculcate HSE among its staff and workers to develop
• HSE as the SCSS Division work culture.
• To have strong analytical and communication skills, identifying issues in workplace safety and making sure peers understand and in compliance to company’s HSE requirement

REQUIREMENTS
• Bachelor’s degree related to Information Systems, Business or other similar academic subject area with a minimum 3-year job experience in IT or process area(s) and Coupa certification
• 3 years’ relevant experience in COUPA system administration