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RM 2,300++ English Speaking Customer Support in E-Hailing Platform@ Johor
RM1,900 - RM2,500 Per Month
Sepenuh Masa
Iskandar Puteri, Johor and +1 other locations ►
Graduan Baru
Respons Segera
Jadilah pemohon terawal!
Posted 2 months ago • Closing 6 Mar 2023
Jadilah pemohon terawal!
Kelayakan
- Proficient in English & Bahasa Malaysia.
- Applicant must be willing to work on 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per week (Rotational Off day)
- Schedule will be given weekly/ monthly
- Have no issue start working on 8th February 2023
- At least a SPM qualification, preferably candidate with experience in servicing line.
- Have no issue to be based at Johor Office
Tanggungjawab
- Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner.
- Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback and identify trends for improvement actions.
- Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
- Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies, and procedures for the company or department.
Manfaat
- Basic Salary: RM 1,900 Basic
- Additional Allowances: KPI Allowance (Up to RM400) + Night Shift Allowance (Up to RM300)
- EPF + Socso
- Annual Leave & Medical Leave
- Training Provided (with basic salary paid)
- Interview Tips provided!
- MNC working culture
- Free Shuttle Service (24 hrs available)
WORKING LOCATION: Nusajaya, Johor (Nearby Legoland)
WORKING HOURS: 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per weeks (Rotational Off Day)
ABOUT THE COMPANY:
- A Multi-National World Ranked Company is looking for professional candidates to be their English Speaker Customer Service Executive to serve the customers from Singapore market, with a great working environment and employee benefits!
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