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IT Helpdesk
Undisclosed
Full time
KL City, Kuala Lumpur
Jadilah pemohon terawal!
Jadilah pemohon terawal!
Tanggungjawab
Monitor and respond quickly to incoming requests.
Answering phones from customers professionally and responding to customer inquiries and complaints.
Identify and escalate issues to supervisors
Research required information using available resources
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Complete call logs and reports
Other duties as assigned.
Answering phones from customers professionally and responding to customer inquiries and complaints.
Identify and escalate issues to supervisors
Research required information using available resources
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Complete call logs and reports
Other duties as assigned.
Manfaat
- EPF
- SOCSO
- Annual Leave
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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