Customer Service Executive (Mandarin Speaking)

Overview:

We're looking for motivated and enthusiastic individuals who are looking to explore the opportunity to work abroad/outside of Malaysia to gain international exposure to join our exciting and fast moving CS team. With offices in multiple countries spanning across Asia and Europe, we can provide a platform for the right candidate to grow and take their career to the next level.

Job Purpose:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Work Location: Makati City, Philippines.

• Fresh graduate welcome to apply
• Willing to work in shifting schedules
• Strong communication skills in Mandarin (written and oral)
• Must possess a Bachelor's/College Degree in any related field
• Service minded personnel with interest in helping and working with customers
• Should be able to ameliorate customer service skills
• A positive individual with a "can do", results driven approach and attitude
• Ability to deliver high levels of service with minimal supervision
• Ability to work as part of a team, support colleagues and promote excellent team spirit
• Able to handle customer complaints and deal effectively with upset customers