Senior Sales Executive

Responsibility :
1. To provide updates on sales related activities such as reviews of daily business trends and
competitors’ activities/performance, visit key personnel, sales projects/sales trips and incoming
groups.
2. Monitor Sales Account and reviews feedback for necessary actions to ensure that frequency
call plans are adhered to.
3. Ensures proper positioning of all rate categories to facilitate contracting by Sales Manager and
other team members in securing maximum business by setting wholesale, corporate rates for
the property, submits rates and rationale to HOD.
4. Establishes proper communication channel within the department and also with other
departments.
5. Cultivates good relationship with other departments, business partners and reservations.
6. Jointly explores business opportunities for incremental revenue.
7. Keep an accurate record of sales calls made for future reference and control purposes.
8. Work closely with other Market Segments together with Banquet Sales to secure leads and
follow-up to secure business for banquet revenue
9. Total knowledge of the property & surroundings and also overall business environment.
10. Being familiar with Budgets and Forecast of property and suggesting new ideas.
11. Handle enquiries and coordinate with banquet function. Quotation letters should be sent out
promptly within 24 hours.
12. Entertain potential guests to solicit for business whenever necessary.
13. To assist and participate in all promotion and festive functions held in the property and attend
to the guest needs as and when necessary.
14. Observe competitor hotels and every other subjects of interest of your department and
management and report accordingly.
15. To attend Monthly Sales and Monthly Forecast Meeting unless notified.
16. To attend Daily Morning Briefing with the sales team and attend HOD meeting on behalf of
Department Heads in the absence of the Senior Sales Manager and/or HOD.
17. To submit Weekly Sales Planner and Weekly Sales Report every Friday.
18. Monthly Production Report to be submitted by 05th of each month.
19. Monthly Expense statement with receipts to be submitted by 02nd of each month.
20. Perform any other duties assign by the Senior Sales Manager and HOD from time to time.

Requirement :
1. Minimum 3 years working experience in hospitality industry in Sales Department.
2. Adaptable and quick thinker.
3. Sensitive to market environment.
4. Diploma in hospitality management or related field
5. Good in Bahasa Melayu and English for both oral and written skills.
6. Experience in copywriting is an advantage.
7. A keen eye for details for accuracy and the ability to think out of the box.
8. Up-to-date with the latest trends and best practices in online marketing and measurement.