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Khidmat Pelanggan
RM2,000 - RM2,800 Per Month
Sepenuh Masa
Seri Kembangan, Selangor
Graduan Baru
Jadilah pemohon terawal!
Posted 2 months ago • Closing 30 Mar 2023
Jadilah pemohon terawal!
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About Us
ChatDaddy is a fast-growing tech company helping SMEs and Enterprises expand their businesses more efficiently by leveraging WhatsApp. We’re actively expanding into emerging markets and we’re looking for passionate, adventurous individuals to join us in this venture.
ChatDaddy Hero Products: WhatsApp Team Inbox, WhatsApp Marketing, WhatsApp Automation.
Requirements and Skills
- At least 1-2 years proven customer service experience
- Diploma holder; Degree holder in Customer Service or a relevant field is preferred
- Ability to speak Chinese and Cantonese languages is required
- Fluency in verbal and written English for communication through email and messaging systems
- Proficient in a variety of computer applications including Microsoft Office, and SaaS tools such as Slack, Zoom, and Pipedrive
- Proactive, and can work under pressure
- Ability to prioritize effectively while working on multiple assignments and tasks
Tanggungjawab
As a Customer Service Executive, you will be responsible for the following Duties and Responsibilities
- Identify and assess clients’ needs by providing product and services information to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives
- Ensure accuracy and efficiency in responding to clients’ inquiries
- Understanding to ChatDaddy products and services and provide a solution to the clients
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
Other Information
To fulfill Customer Service Executive’s duties and responsibilities, the right candidate is required to work in our Malaysia Office located in Seri Kembangan for 5 days a week (Monday-Friday).
Manfaat
- Quarterly bonus
- EPF, and SOCSO
- 5 days a week (Monday-Friday), Day shift
- Be a part of the future of commerce technology fast moving, challenging and unique business problems
- International work environment and flat organization
- Great career development opportunities in a growing company
Manfaat tambahan
- Training Provided
- 5 Working Days
Soal Jawab Jawatan
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