Graduan Baru Respons Segera

Customer Service Consultant

Sellbytel Services Malaysia Sdn Bhd

Customer Service Consultant 2831 view

Sellbytel Services Malaysia Sdn Bhd

Log masuk untuk melihat gaji Full Time Pusat Panggilan/BPO

Level 30, The Intermark Unit 30-01, The Integra Tower, 182, Jalan Tun Razak, Kuala Lumpur, 50400, Malaysia

Kelayakan

Malaysian,PR/Work permit holder,Foreigner

  • Minimum SPM level
  • Fluent in English and Mandarin (verbal & written)
  • Willing to work during weekend and public holiday

Tanggungjawab

  • Ensuring excellent service is delivered to customers
  • Understanding customer needs and providing the best resolution
  • Handling livechat & emails for our customers

Manfaat tambahan

  • We’re from Paris and have global teams across 35 countries.
  • Being part of our team means you’ll get the chance to explore job opportunities globally!
  • Fast career growth in 6 months (T&C apply)
  • Keep yourself satisfy with coffee/tea machine and play area (Pool table, Bean Bag)
  • LRT / MRT  station within walking distance
  • 14 days of annual leave
  • 14 days of medical leave entitlement
  • Free Medical Insurance
  • Cross culture & fun working environment

Mengenai Syarikat

Sellbytel Services Malaysia Sdn Bhd

Pusat Panggilan/BPO

Kuala Lumpur

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialize in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver a material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimization,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions that meet the challenges of a now omni-channel world.

Jenis syarikat

Multinational

Saiz syarikat

>100 Pekerja

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