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Khidmat Pelanggan
MYR2,000 - MYR2,025 Per Month
Sepenuh Masa
Cyberjaya, Selangor
Graduan Baru
Jadilah pemohon terawal!
Posted 3 months ago • Closing 14 Jun 2023
Jadilah pemohon terawal!
Kelayakan
- Fresh graduates are encouraged to apply.
- Preferably with 1 year customer service experience
- Have good English and Bahasa Malaysia
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Able to work in rotational shift (No midnight shift)
Tanggungjawab
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Manfaat
- Annual leave and sick leave
- KPI Allowance
- KWSP and SOCSO
- Medical & Insurance Coverage
- Career Progression opportunities - you maybe able to get promotion easily.
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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