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Pengurus Operasi
MYR3,500 - MYR7,000 Per Month
Sepenuh Masa
KL City, Kuala Lumpur
Respons Segera
Jadilah pemohon terawal!
Posted 3 months ago • Closing 26 Jun 2023
Jadilah pemohon terawal!
Kelayakan
- Minimum have 2-3 years managerial experience in related Retail and Hospitality Industry (F&B experience will be an advantage)
- Leadership skills: As a restaurant outlet manager, you will be responsible for managing and leading a team of employees. (To motivate and inspire your team, delegate tasks effectively, and provide feedback and coaching)
- Customer service skills: Providing excellent customer service is critical in the restaurant industry. You should be able to handle customer complaints and ensure that customers are satisfied with their dining experience.
- Communication skills: Effective communication is essential in any management position. You should be able to communicate clearly and effectively with your team, other managers, and customers.
- Budgeting and financial management: As a manager, you will be responsible for managing the restaurant's budget and ensuring that financial goals are met. You should have experience in budgeting, forecasting, and financial analysis.
- Food and beverage knowledge: A good understanding of food and beverage is necessary to ensure the quality of the products and services offered. You should have a good knowledge of menu planning, food preparation, and food safety regulations.
- Time management: Managing a restaurant requires good time management skills. You should be able to prioritize tasks effectively, meet deadlines, and ensure that the restaurant operates efficiently.
- Problem-solving skills: Restaurant management can be unpredictable, and problems can arise at any time. You should be able to think critically and make decisions quickly to resolve any issues that may arise.
- Flexibility: Restaurant management can be demanding, and you should be able to work flexible hours, including weekends and holidays.
- Education and experience: A degree in hospitality or restaurant management is preferred, along with several years of experience in the food service industry.
Tanggungjawab
- Managing the day-to-day operations of the outlet, including sales, inventory management, staffing, and customer service.
- Developing and implementing sales strategies to increase revenue and profitability.
- Monitoring and analyzing sales performance to identify opportunities for improvement.
- Managing and training staff to ensure they provide excellent customer service and meet sales targets.
- Ensuring that the outlet is properly stocked to maximize sales.
- Ensuring compliance with company policies, procedures, and standards.
- Handling customer complaints and resolving any issues that may arise.
- Monitoring and managing the outlet's budget and expenses.
- Social media marketing and merchandise promotion event
- Research and recipe development, sourcing
Basically we have 2 post of Operation Manager (1 for Outlet, 1 for R&D)
Manfaat
- Yearly Increment & Performance Bonus
- Company Trip
- Annual Leave and Medical Leave
- Training provided to Korea (Required at least 2 weeks)
- EPF/SOCSO/EIS/PCB
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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