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MYR3,500 - MYR4,000 Per Month
Sepenuh Masa
KL City, WP Kuala Lumpur
Jadilah pemohon terawal!
Posted 3 months ago • Closing 5 Jul 2023
Jadilah pemohon terawal!
Kelayakan
- DEGREE FRESH GRAD ARE WELCOME TO APPLY! (MANDARIN ONLY)
- Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays)
- Prior experience in handling Social Media or familiar with Social Media
- Passionate in helping to resolve customer issues / queries and complaint handling
- Good typing speed & accuracy
Tanggungjawab
- Customer Service (handle VOICE CALL, CHAT & EMAIL - （Mandarin Speaking Market)
- Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate support channel
- Ensure all SLAs are met accordingly
- Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner by following processes in place
Manfaat
- Near KL Sentral LRT Station
- Fix complexity allowance of RM500 every month
- Basic Salary + Complexity Allowance + Nightshift Allowance
- EPF，SOCSO, 30AL, Medical Leave
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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