Key Responsibilities
Oversee daily technical and facilities operations
Maintaining, monitoring, and repairing critical infrastructure, including servers, networking equipment, electrical equipment and facility systems (power/cooling).
Installing hardware, troubleshooting technical issues, ensuring 24/7 uptime, managing cabling, and adhering to strict safety/security protocols.
Monitoring system performance (temperature, power, network connectivity) to prevent downtime and responding to alerts.
Ensuring uptime of Uninterruptible Power Supplies (UPS), cooling systems, and environmental monitoring systems
Provide technical guidance and training to team members
Manage preventive and corrective maintenance programs, managing physical access to the facility and ensuring compliance with operational standards (e.g., SOPs, MOPs).
Coordinate with vendors and contractors for maintenance and technical support
Prepare and present technical reports to management
Support regional collaboration, including occasional engagement with external stakeholders
Requirements
Diploma or Degree in Engineering (Mechanical / Electrical / Building Services or related)
Able to server hardware, operating systems (Linux/Windows), and network cabling.
3-5 years experience in data center operations, facilities management, electrical, UPS or ACMV systems.
Experience working in data center environments or critical facilities is plus
Good communication skills and Problem solving ability
Able to manage vendors and resolve issues independently
Leadership skills with experience supervising technicians
Good attitude, responsible, and service-oriented
EA Personnel Name: Matthew Lee
EA Personnel No: R21102850
EA License No: 18C9251