Kerja Sepenuh Masa Customer Service Executive, Gaji tinggi MYR 3,000 di Amos Group Johor - Maukerja

• Job description

About the role

This is an exciting opportunity for a Customer Service Executive to join the dynamic team at AMOS Malaysia Sdn. Bhd. in Tanjung Langsat, Johor. As a full-time Customer Service Executive, you will be responsible for providing exceptional customer support and contributing to the overall success of the organisation.

What you'll be doing

• Responding to customer inquiries and resolving issues in a timely and professional manner
• Providing accurate information about products, services and company policies
• Handling customer complaints and escalating complex issues as needed
• Maintaining detailed records of customer interactions and transactions
• Collaborating with cross-functional teams to enhance customer experience
• Identifying opportunities to improve customer service processes and procedures
• Adhering to all relevant policies, procedures and regulatory requirements

What we're looking for

• Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds with degree in business or engineering with 1 year working experience.
• Strong problem-solving and critical thinking abilities to address customer queries effectively
• Proficient in using customer relationship management (CRM) systems and software
• Experience in a customer service or client-facing role, preferably in the administration or sales support industry
• Ability to work collaboratively in a team environment and contribute to a positive work culture
• Commitment to providing exceptional customer service and a genuine passion for helping others

What we offer

At AMOS Malaysia Sdn. Bhd., we are committed to providing our employees with a supportive and rewarding work environment. As a Customer Service Executive, you will have the opportunity to grow your career and develop new skills through ongoing training and development programmes. We offer competitive remuneration, generous benefits, and a range of wellness initiatives to support your overall well-being.

About us

AMOS Malaysia Sdn. Bhd. is a leading provider of administrative and office support services in the region. With a strong focus on innovation and customer satisfaction, we strive to deliver exceptional service to our clients. Our company culture is built on the principles of teamwork, integrity, and a commitment to excellence. We are continuously seeking talented individuals to join our dynamic team and contribute to our ongoing success.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person