Tentang Webhelp Malaysia Sdn Bhd

Webhelp Malaysia Sdn Bhd (Formerly known as Sellbytel Services Malaysia Sdn. Bhd). Concentrix and Webhelp are now one company – global CX leader, with an expanded breadth of digital capabilities, high-value services, and generative AI solutions.

We create game-changing customer journeys that help brands grow, across the world and into the future. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets.

We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next door neighbour, we’re everyone’s, everywhere.

It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day. So chances are, we’ve already met!

As a people-first company, the well-being of our game-changers is at the heart of everything we do. Our employee benefits and promises are based on the constant feedback we receive from our people. That’s because we embrace empathy, flexibility, and recognition. We are a community that helps you support your unique lifestyle. And we offer you the resources to become a valuable member to any team.

• Performance bonuses or welcome bonus

• Referral bonus when recommending a friend who joins Webhelp

• Courses and career development programs on leadership and management

• Vacation, sick leave, parental leave, time off for training, and public holidays

• Work-from-home opportunities — depending on the role and the project or department

We are not looking for perfect people, we just aim to be the right team for you.

We care about our Think Human culture, and we strive to offer these benefits to every Webhelper. However, please note that these may vary by country, role, and department. For more details, check out our latest job vacancies.