Assist in gathering and documenting detailed product requirements through client interviews, user research, data analysis, and collaboration with cross-functional teams
Conduct market research, competitive analysis, and customer feedback analysis to uncover valuable product insights and improvement opportunities
Create product specifications, wireframes, user stories, process flows, and other artifacts to effectively communicate product needs to engineering and design teams
Track and report on key product metrics, usage data, and customer feedback to monitor product performance and identify areas for optimization
Maintain comprehensive product documentation, including user guides, training materials, release notes, and knowledge base articles
Support product managers with project coordination, planning, and execution tasks throughout the product development lifecycle
Assist in developing product mockups, prototypes, and demo assets for product launches and presentations
Stay current on industry trends, new technologies, and best practices related to our product space

GKash Sdn Bhd