Full Job Description

Understanding complex risk workflows in ecommerce transaction system.
- Manage sensitive customer data while adhering to strict security and privacy rule.
- Identifying and analysing fraudulent patterns.
- Adhering to platform KPIs related to accuracy, decision time and productivity.
- Using advance statistical methods to unravel deep insights.
- Develop documentation, coordinating and implementing guidelines, training and helping colleagues with new tools onboarding.
- Propose preventive measures, process enhancements, and improve tool functionality.
- Actively work with business owners and engineering teams to deploy new features and predictive models into production.
- Provide root cause analysis and participate in meetings with senior team members from other operational divisions, engineering and data science teams.

**Requirements**:

- 1+ year experience with e-commerce online payment projects
- 1+ year experience analyzing large volumes of data
- Strong skills in MS Excel & other Office products
- Excellent critical thinking and problem solving skills
- Experience with online piracy, fraud and abuse detection
- Experience with risk audit, mitigation and escalation
- Experience with analytical tools is a plus
**Working Days**: Sunday to Thursday OR Tuesday to Saturday (*quarterly rotating*)
**Working Timing**: 7.30am - 4.30pm, 8.00am - 5.00pm, 8.30am - 5.30pm )*quarterly rotating*)

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,200.00 per month

Schedule:

- Rotational shift

**Language**:

- English (preferred)

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Risk Data Analyst Full Time