Tentang Teleperformance Malaysia Sdn Bhd

Teleperformance Malaysia Sdn Bhd is a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. Operating in Malaysia with a strong presence in the global outsourcing industry, we are known for providing exceptional customer service solutions to businesses worldwide.

At Teleperformance Malaysia, we offer a wide range of customer experience and contact center services, including customer care, technical support, sales, and back-office support. Our team of highly trained professionals is dedicated to delivering top-notch customer interactions, driving customer satisfaction, and building loyalty.

With a commitment to excellence and innovation, we leverage cutting-edge technology and best practices to help clients enhance their customer relationships. Serving various industries—such as telecommunications, e-commerce, financial services, and healthcare—Teleperformance Malaysia is strategically located in business hubs across the country to serve both local and international clients.

• Industry: Global digital business services industry leader
• Founded: With a vision to transform the digital business services landscape
• CEO: Daniel Julien, leading our dynamic team towards new achievements

At Teleperformance Malaysia Sdn Bhd, our mission is to deliver exceptional digital business services that empower our clients and enhance their operations. We aim to be a catalyst for positive change, not just in the business world but also within the communities we serve.

We envision becoming the foremost leader in the digital business services industry, recognized for our unwavering commitment to innovation, integrity, and our clients' success. Our goal is to continue making a positive impact on individuals and communities worldwide.

Our working culture at Teleperformance Malaysia Sdn Bhd is built on collaboration, creativity, and inclusivity. We value diversity and believe that every team member's unique perspective contributes to our collective success. We foster a supportive and collaborative work environment where your potential is celebrated.

At Teleperformance Malaysia Sdn Bhd, we are on the lookout for fearless individuals who believe in giving their best every day. We champion a fresh approach to listening, understanding, and engaging with people, a philosophy that is deeply embedded in our culture.

• People-Centric: We prioritize the well-being of our employees and the community.
• Global Exposure: Working with us opens doors to renowned global brands and the opportunity to work in 65 countries where Teleperformance is present.
• Internal Growth: 63% of all non-agent roles are filled through internal promotions.
• Vibrant Work Environment: Experience a dynamic and vibrant work atmosphere where your talents are valued.
• Growth in Malaysia: Teleperformance Malaysia Sdn Bhd offers immense growth opportunities, with Penang being our first site in the country.

Be part of Teleperformance Malaysia Sdn Bhd and explore a world of opportunities to grow, thrive, and make a meaningful difference. We are more than just a company; we are a community committed to transforming the future of digital business services.