The role will be responsible to develop innovative products and service offerings by gathering and prioritizing product and customer requirements to deliver innovative product ideas. Leverage on customer insights to continuously enhance product development strategies to support, maintain and grow the clientele base so as to achieve planned financial objectives and drive performance delivery.
To conduct field research to remain up-to-date with the products available on the market and have a good grasp of new product launches in the marketplace that are of concern to the company’s business.
Build relationships with internal Business Development/Sales teams to gauge feedback on products and identify gaps in the market to anticipate new product ideas.
Build relationships and interact closely with related departments, vendors and customers to ensure successful new product ideas.
Formulate ideas, gather data, run trials, ensuring measurable outcomes and prepare technical documentation in accordance with company procedures and systems.
Create a prototype of the new product and determine the processes for creating the new product.
Conduct research and development which involves designing trial protocols and analysis of results.
Oversee the entire product development life cycle to roll-out new products and services.
Proactive engagement with internal Business Development/Sales teams and other stakeholders to implement innovative products in a timely manner and within cost budget.
Ensure that the implementation schedule of every phase of the new product development is well thought out and followed through.
Make adjustments to the development plan whenever the current idea is not working well.
Prepare reports on various procedures that have been tried and tested in order to eliminate methods which are not successful.
Generate ideas for improvements and challenge the status quo.
Anticipate product situations well ahead of time and act to identify new opportunities and development initiatives for business growth.
Develop and implement product development plans to optimize product positions and advise Management on product investments that yield best business and financial returns.
Ensure standard operating procedures within area of responsibility are observed.
Manage assigned project independently.
Recommend improvements in work processes within area of responsibility.