Kerja Sepenuh Masa Medical Customer Support - Mandarin Speaking, Gaji tinggi MYR 3,500 di Telecontinent WP Kuala Lumpur - Maukerja

• Minimum qualification: SPM and above

• Able to start immediately

• Good communication skills in English

• Mandarin-speaking candidates

• Medical experience/background/knowledge are encouraged to apply

About the role

Telecontinent Sdn Bhd is seeking a talented and customer-focused Hospital/healthcare/Patients Customer Service Representative to join our growing team in our Kuala Lumpur City Centre office. In this full-time role, you will be responsible for providing exceptional customer service to our hospital clients, with a strong emphasis on Mandarin language skills.

What you'll be doing

• Responding to inbound calls, email & livechat and inquiries from hospital clients in a professional and courteous manner

• Providing detailed information about our hospital services and addressing any questions or concerns

• Assisting with appointment scheduling, record keeping, and other administrative tasks

What we offer
At Telecontinent, we value our employees and strive to provide a supportive and rewarding work environment. As a member of our team, you can expect:

Remuneration Package

• Basic salary: RM3,300 – RM3,500

• KPI allowance: Up to RM500/month

• Attendance allowance: RM100/month

• Language allowance: RM300 (Fixed)

• Shift allowance: If applicable

Benefits

• Annual bonus

• Annual increments

• Rewards & Recognitions

• Employee engagement activities (festive celebrations, team gatherings, social events, annual dinner)

Working Location

Tokio Marine Tower, Jalan Tun Razak, Kuala Lumpur (Accessible via Ampang Park MRT & LRT Station – approximately 5–10 minutes walking distance)

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus