Full Time Customer Support Agent Jobs, Salary up to MYR 4,500 in Aro Spring Selangor - Maukerja

Applicants must possess SPM/Diploma/Degree

Languages required: Bahasa Malaysia, English and Mandarin

Fresh graduates are encouraged to apply

Meticulous, detail-oriented with good interpersonal skills and a pleasant personality.

Proficient in Microsoft Office

Possess communication skills to interact with people from all walks of life.

5 working days per week

Shift work, including working on weekends and public holidays (9 AM to 6 PM)

Able to work overtime, weekends and public holidays

Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.

Handle customer complaints or issues efficiently and professionally.

Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave.

Achieve monthly KPI targets.

Serve walk-in customers at the store.

Assist in executing company events.