- Jalan Tun Sri Lanang Melaka Melaka Malaysia 75300

Working Location
Job Description
Requirements
Location: Johor & Melaka & Central
Education & Experience
Diploma or Degree in Business Administration, Retail Management, or related field (preferred)
Minimum 3–5 years of retail experience, with at least 1–2 years in a supervisory or managerial role
Experience in footwear, fashion, or apparel retail.
Skills & Competencies
Strong leadership and team management skills
Sales-driven with strong business acumen
Excellent communication and interpersonal skills
Customer-focused mindset
Good problem-solving and decision-making abilities
Proficient in POS systems and basic Microsoft Office tools
Proactive & aggressive person.
Responsibilities
1. Sales & Performance Management
Achieve and exceed monthly and annual sales targets.
Monitor KPIs such as conversion rate, average transaction value, and units per transaction.
Analyze sales reports and implement action plans to improve performance.
Execute promotional activities and in-store campaigns (if needed).
2. Store Operations
Managing day-to-day store operations, including opening and closing procedures.
Ensure compliance with company policies, procedures, and visual merchandising standards.
Maintain optimal stock levels and ensure accurate inventory management.
Ensure store cleanliness, organization, and safety standards
3. Team Leadership & Development
Train, and supervise store staff.
Create staff schedules to ensure adequate coverage.
Motivate and coach team members to achieve sales goals.
Conduct performance evaluations and provide feedback.
4. Customer Experience
Deliver exceptional customer service and resolve customer complaints effectively.
Ensure staff provide product knowledge, especially in footwear fitting and features.
Build strong customer relationships to encourage repeat business.
5. Inventory & Stock Control
Manage stock replenishment and coordinate with warehouse/logistics teams.
Conduct regular stock counts and minimize shrinkage.
Ensure proper handling and display of footwear products.
6. Financial & Administrative Duties
Handle cash management, banking, and store financial reporting.
Monitor expenses and control store costs.
Prepare daily, weekly, and monthly reports.
Benefits
Skills
Important Information
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