Full Time Floor Supervisor / Floor Manager Jobs, Salary up to MYR 3,000 + additional compensation in Suez Top Venture WP Kuala Lumpur - Maukerja

• Possess at least a Diploma in Food & Beverage Services Management qualification or equivalent.

• At least 2 years of working experience in the same capacity.

• Proficient in both spoken and written English and Bahasa Malaysia is a must, ability to communicate in Mandarin is an added advantage.

• Have the ability to work in a team

• Able to lead and motivate

• Good communication and person skills

• Possess the commitment to work in a customer service field

• Have confidence, self-drive and enthusiastic

• Be able to make decisions in a time pressured environment

• Be responsible in handling challenging situations

Principal Accountabilities:

• To assist and supervise the operation of restaurant and ensure that service is prompt, professional and courteous, to the standard laid down by the Company.

• To ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.

• Monitoring the quality, quantity and presentation of food & beverage served to customers.

• To ensure that hygiene standards comply with company and statutory requirements.

• Able to provide training and motivate employees in maintaining company standards.

• Delegating tasks to employees and making sure they are carried out accordingly.

• To ensure that all stocks and supplies are timeously requested, correct stock levels maintained and stored under optimum conditions.

STAFFING

• Report to Restaurant Manager if any cases of staff grievance.

• To report to Restaurant Manager any accident, theft, burglary or fire.

• To carry out or ensure that regular On-the-job Training is taking place to agreed standard.

• To attend training courses as required, such as HACCP courses (Kursus Pengendali Makanan, Awareness Training Program, Internal Audit Training) and others training courses as required.

HYGIENE / SANITATION / UNIFORMS

• To ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.

• Ensuring that all staff adhere to the company’s uniform standards.

• To ensure that hygiene standards comply with company and statutory requirements.

• To be continually aware of, and maintain, the hygiene standards of personal hygiene and dress.

FIRE SAFETY & SECURITY PROCEDURE

• To take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.

OTHERS

• Any other responsibilities that assigned by superior.

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay