- Seksyen 13 Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Personal Attributes
Positive attitude with strong teamwork mindset
Caring, empathetic, and genuinely passionate about helping clients
Responsible, disciplined, and committed to excellence
Requirements
Diploma or Degree in a health-related field is preferred
Strong communication, persuasion, and interpersonal skills
Presentable, confident, and professional in appearance
Experience in aesthetic or wellness industry is an advantage
Fluent in English and Mandarin is highly valuable
Comfortable working with sales KPIs and targets
Customer-focused with strong problem-solving ability
Core Competencies
Excellent emotional intelligence and client understanding
Strong ability to convert consultations into meaningful solutions
Confident in presenting and recommending treatment programs
Skilled in CRM handling and customer relationship management
Solution-oriented approach instead of hard selling
Responsibilities
Conduct professional, in-depth consultations and understand clients’ health and aesthetic goals
Recommend tailored treatment programs based on individual needs and conditions
Convert consultations into treatment packages while maintaining a premium client experience
Build and maintain long-term client relationships based on trust and results
Follow up with leads and existing clients to ensure continuity of care and engagement
Achieve monthly sales targets through a solution-based, consultative approach
Collaborate closely with therapists and doctors to ensure accurate treatment execution
Manage CRM systems and maintain accurate client records and database
Provide structured, non-pushy recommendations focused on client outcomes
Client Experience & Service Excellence
Deliver a premium consultation journey before, during, and after treatment
Handle inquiries, feedback, and concerns professionally and with empathy
Ensure consistent follow-up on appointments, progress, and treatment plans
Maintain high standards of customer satisfaction and service quality
Operations Support
Support daily outlet operations to ensure smooth workflow
Assist in promotional campaigns and marketing activities when required
Benefits
Skills
LRT - ASIA JAYA
1.1 km
LRT - TAMAN JAYA
1.2 km
MRT - PHILEO DAMANSARA
1.8 km
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