Full Time Outlet Supervisor - Grumpy Bagels (Imbi / Sentul Depot) Jobs, Salary up to MYR 4,200 in LBC Foods WP Kuala Lumpur - Maukerja

• Previous F&B experience is an advantage

• Able to work on weekends and public holidays

• Candidates who can start immediately or within short notice will be preferred.

• Ability to work in a fast-paced environment

• Able to handle customer feedback and resolve issues professionally

• Strong problem-solving and decision-making abilities
  

• Oversees daily outlet operations to ensure smooth service, strong team coordination, and consistent customer experience
• Leads the front-of-house team while supporting kitchen and bar operations
• Ensures Grumpy Bagels’ service and quality standards are consistently met at all times
• Maintains high operational and service standards across the outlet
• Lead, supervise, and support outlet team members
• Ensure excellent customer service experience at all times
• Monitor staff attendance, punctuality, and performance
• Handle staff scheduling and manpower planning
• Maintain cleanliness, food safety, and hygiene standards
• Manage stock ordering, inventory, and wastage control
• Assist in training new staff and developing team performance
• Handle customer inquiries, complaints, and feedback professionally
• Ensure outlet sales targets and operational goals are achieved
• Coordinate with management on operational matters and improvements
• Maintain a positive and productive working environment

• Annual Leave
• Training Provided
• Overtime Pay
• Staff Discount
• EPF Provided
• Staff meal provided
• Opportunities for promotion
• Professional development
• Overtime Pay
• Birthday Leave
• Replacement leave on public holidays